Welcome to Ensō! By using our website, mobile apps, and other services offered by Ensō (hereinafter "the Platform"), you agree to these General Terms and Conditions. Please read them carefully before using our services.
1. Use of the Platform
a. Registration
To use the Platform, you must become a registered user and create an account. You are responsible for providing accurate and up-to-date information during the registration process.
b. Verification
We may conduct identity and/or background checks on registered users. By using the Platform, you agree to such checks.
c. Code of Conduct
Users of the Platform are required to adhere to our code of conduct, which includes respecting other users and complying with local laws and regulations.
d. Consent for Subletting
Users must obtain consent from the owner of the property to sublet the space(s) to third parties. This requirement is outlined in the lease agreement.
2. Bookings and Payments
a. Booking Process
Users can make bookings for studios and spaces for yoga, pilates, movement, sports, meditation and wellbeing practices via the Platform. By making a booking, you agree to the payment terms and cancellation policy as stated in the listing.
b. Payments
Payments for bookings are processed through our payment platform. By making a payment, you agree to our payment terms and our privacy policy.
3. Liability and Insurance
a. Liability
Ensō is not responsible for any loss, damage, or injury resulting from the use of the services offered. Users are responsible for obtaining their own insurance coverage for such cases.
b. Insurance
Users are encouraged to obtain appropriate insurance coverage for their activities on the Platform.
4. Intellectual Property
a. Platform Content
All content published on the Platform, such as text, images, and videos, is the property of Ensō or our licensors. Users may not copy, reproduce, or distribute this content without permission.
b. User Content
Users retain ownership of their content posted on the Platform but grant Ensō a worldwide, royalty-free license to use this content for promotional purposes.
5. Dispute Resolution
a. Mediation
In the event of disputes between users of the Platform, we aim to reach a peaceful resolution through mediation.
b. Jurisdiction
For any disputes that cannot be resolved through mediation, users agree to submit to the jurisdiction of the competent courts.
6. Cookie Policy
a. What are cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow certain features to work.
b. Types of cookies we use
We use necessary cookies that enable core functionality (such as security, network management, and accessibility). We may also use analytics cookies to help us improve our website and functionality cookies to enhance your experience.
c. Managing cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.
d. Cookie consent
By clicking 'Accept Cookies' on our cookie banner, you consent to our use of cookies as described in this policy.
Important Notice: Please note that these terms and conditions are subject to change, and your continued use of the Platform constitutes acceptance of any modifications.
Frequently Asked Questions
Ensō is a marketplace for wellness and sports venues, connecting studio owners with facilitators looking for the perfect space for their events, workshops, or classes.
You can browse available venues, check availability, and book directly using Stripe for the different payment options.
Studio owners can create a profile, provide details about their space (size, capacity, equipment), and upload photos. Contact us if you need assistance getting started!
Listing your studio is free! Ensō takes a small 5% service fee from both the host and the facilitator for each successful booking.
Yes, cancellations are subject to the studio's individual cancellation policy. Be sure to review these terms on the studio's profile before booking.
Ensō facilitates payments securely via Stripe. After payment is confirmed, studio owners and facilitators can connect directly to finalize details.
You can find a variety of wellness and sports venues for yoga, pilates, barre, movement, meditation, ceremonies and events. Use the filters to find a venue that fits your needs!
Be as detailed as possible! Mention the space's size, capacity, available equipment (yoga mats, bolsters, fitness gear), and any amenities like Wi-Fi, showers, or parking. High-quality photos are highly recommended.
When you list your studio, Ensō provides you with shareable links and thumbnails to easily promote your space on Instagram, Facebook, newsletters, and more.
Ensō facilitates the connection and payment between the host and facilitator, but after the booking is confirmed, the parties communicate directly to finalize the event details.
For any issues, reach out to Ensō Support at support@ensobooking.com. We're here to help resolve disputes or answer questions.
Yes, all payments are processed through a secure and encrypted payment gateway to ensure your information stays safe.
Absolutely! We're always improving Ensō and value your input. Email us at info@ensobooking.com with your ideas or suggestions.