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Messaging

How messaging works

The messaging system in the platform is booking-context based. This means:

  • Guests can message you about sessions they have booked
  • You can message guests who have booked your sessions
  • You can send announcements to all guests of a specific session

Current limitations

  • No open messaging to hosts without a booking
  • No group chats outside of session announcements
  • Messages are tied to specific bookings or sessions

Why this design

This approach reduces spam and ensures messages are relevant. It also protects both hosts and guests from unsolicited contact.

Future plans

We are exploring ways to enable more flexible communication while maintaining the calm, focused experience that defines the platform.